Privacy Policy
Created on 15 February, 2024 • Legal • 1,869 views • 9 minutes read
Discover how eater.menu prioritizes your privacy with our comprehensive Privacy Policy. Learn about transparent data practices and stringent security measures that safeguard your information. Your online privacy matters to us.
Welcome to the Privacy Policy of eater.menu, operated by Agochar Tech LLP. As the entity providing QR code-related services through our website https://eater.menu, we act as the data controller for personal data processed on the platform. This Privacy Policy aims to transparently outline our meticulous procedures regarding the collection, utilization, and disclosure of Personal Data when individuals interact with our Digital Menu Generator Service and associated Products.
This comprehensive document is crafted to outline our meticulous approach to collecting, utilizing, and disclosing Personal Data when individuals engage with our Service or interact with our diverse range of products and marketplace offerings ("Products"). The umbrella of covered individuals extends to include visitors ("Visitors"), registered users ("Registered Users"), subscribers to our Service newsletters ("Subscribers"), potential customers, and existing customers ("Customers").
Rest assured, we are committed to handling your information with the utmost care and transparency, adhering strictly to the guidelines outlined in this Privacy Policy.
We leverage your Personal Data to provide and enhance the Service and Products. By choosing to use the Service, you explicitly agree to the collection and use of information in accordance with this policy. Unless explicitly defined otherwise in this Privacy Policy, the terminology used herein mirrors that in our Terms and Conditions, accessible at https://eater.menu/page/terms.
Definitions
Personal Data: Any information related to an identified or identifiable real person. Processing: Any operation or set of operations performed on personal data, whether automated or not. Controller: The individual or entity determining the purposes and means of processing personal data. Processor: The individual or entity processing personal data on behalf of the controller. Third party: A natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and individuals authorized by the controller or processor to process personal data. Consent: Freely given, specific, informed, and unambiguous indication of the data subject’s wishes, signifying agreement to the processing of personal data.
Communications
Engage with us seamlessly through various channels:
E-mail: Reach out via [email protected] for general communication, product information, support, or any other inquiry. Alternatively, contact [email protected] for privacy-related information or requests. Support Chat: Utilize our support chat for inquiries about our Products. For those initiating contact without becoming registered users, we use your contact information to respond to your requests. Email notifications may include information about new content on our Service, Products, or other promotions, sent only with your explicit consent as mandated by applicable law.
Transactional messages, including those related to opt-ins, opt-outs, account changes, Product(s) downloads, and any Personal Data requests, will be dispatched. Service Bulletins and Product Bulletins concerning the provision of our Service are sent to our Service Customers unless an account deletion and/or contract termination request is submitted.
Information Collection and Use
When you register an account on our Service ("Registered User"), we collect:
First and last name Your email address As a Newsletter Subscriber, we collect your email address. If you initiate contact through the contact form on https://eater.menu/ without creating an account, we collect:
First name Your email address When you purchase Product(s) from our Service ("Customer"), in addition to the aforementioned Personal Data, we collect:
First and last name Email address Company name Country location Mailing address Phone number This information is gathered to provide the Service and Products, identify and communicate with you, respond to your inquiries, process your purchase orders, and enhance our services. Importantly, we refrain from collecting sensitive categories of data, ensuring your privacy and data security.
Automatically Collected Data
Upon visiting the Service, we may automatically collect information that your browser sends ("Log Data"). This includes your computer’s IP address, browser type, browser version, the pages you visit on our Service, the time and date of your visit, and other statistics. Additionally, third-party services like Google Analytics may be employed for analysis, monitoring, and improvement of Service functionality. Notably, your submitted Personal Data is kept separate from Automatically Collected Data, minimizing privacy impact.
How we use your information
To provide the Service: Necessary for the performance of the contract between you and us. Information requests: Respond to your requests without utilizing acquired Personal Data for marketing. Marketing communications: Send information about Service content, Products, or promotions with your explicit consent. Consent withdrawal: You have the right to withdraw consent at any time. Transactional messages: Delivered based on contract necessity. Service Bulletins and Product Bulletins: Sent unless an account deletion and/or contract termination request is made.
Google API Service: User Data Policy
Our website utilizes the Google API Service to provide a convenient signup and login process through Google accounts or Gmail accounts. In accordance with the Google API Service: User Data Policy, the following outlines the specific details concerning the access, usage, storage, and sharing of user data through this service:
Information Collection and Usage: We access and use Google user data solely for facilitating the signup and login process, limited to user preferences and basic profile details required for authentication.
Access and Storage: Access and storage of Google user data are confined to the essentials of the signup and login functionality. Security measures are in place to ensure the secure storage and limited access of the collected data.
Sharing of User Data: We do not share Google user data obtained through the API Service with any third parties. The data is exclusively used for user authentication and is not disclosed or sold to external entities.
Privacy Policy Accessibility: The Privacy Policy section addressing the Google API Service: User Data Policy is accessible through a link on our website, providing users with clear information on how their Google user data is handled in the context of the API Service. Policy Consistency: The privacy policy URL linked to the OAuth consent screen on the Google Cloud Console aligns with the privacy policy link on our website's homepage, ensuring consistency and transparency in communicating our data practices. Updates and Communication: Any significant updates or changes to this section of the privacy policy will be communicated to users. Continued use of our services implies acceptance of the updated terms.
For any questions or concerns about our usage of Google API Service and its impact on user data, please contact us. Thank you for trusting us with your Google account authentication!
Cookies
When you first connect to our Service, you will be asked to confirm agreement to our use of cookies and similar technologies. For detailed information on cookie usage, types, and privacy considerations, refer to our Cookie Policy at https://eater.menu/page/cookies. Any questions regarding the Cookie Policy can be directed to [email protected].
Sharing and disclosure
Your Personal Data and other information may be shared with specific third parties:
Vendors and/or Service Providers: Engaged for designated services and functions, including payment processing, fraud prevention, marketing, web analytics, hosting, email communication, and customer support services. Legal Requirements: Shared if mandated by law or in good faith belief that action is necessary to comply with legal obligations, protect and defend rights or property, act in urgent circumstances to safeguard personal safety, or protect against legal liability.
Update your information
To update or correct your Personal Data or request removal, use the built-in functionality or contact us at [email protected]. We are committed to addressing your requests promptly, adhering to applicable law.
EU and EEA data subjects
For EU data subjects, including those in the European Economic Area countries of Iceland, Liechtenstein, and Norway, and where applicable, Switzerland, the following rights concerning your Personal Data apply:
Right of access: Confirm the processing of your Personal Data and receive a copy of that Personal Data. Right to rectification: Rectify or complete your Personal Data if inaccurate or incomplete. Right to erasure: Remove your Personal Data via the built-in functionality, with compliance unless other interests outweigh your right to deletion. Right to restrict processing: Ask to restrict or 'block' the processing of your Personal Data in certain circumstances. Right to data portability: Obtain your Personal Data in a structured, commonly used, and machine-readable format. Right to object: Request us to stop processing your Personal Data under certain conditions, including processing based on legitimate interests or for direct marketing. Rights in relation to automated decision-making and profiling: Be free from decisions based solely on automated processing of your Personal Data, unless necessary for a contract or with your explicit consent. Right to withdraw consent: If we rely on your consent, you have the right to withdraw it at any time. Right to lodge a complaint: Report concerns about our privacy practices to the relevant data protection authority. Exercise your rights by contacting us at [email protected].
California Resident Rights
For residents of California, the following additional details about personal information collected and your rights under the California Consumer Privacy Act (CCPA) are outlined:
Details about categories or specific pieces of personal information collected and/or sold, including how and to whom it is disclosed. Deletion of your personal information. Protection against discrimination for exercising any of the above rights. Submit requests to exercise your California privacy rights under the CCPA from your account. Contact us at [email protected] to exercise your rights.
Personal Data Transfer
The Personal Data collected is transferred and stored in India, where our operations are based. Your Personal Data may be transferred outside your jurisdiction where data protection laws may differ.
Personal Data Retention
Personal Data collected is retained only for the contract's duration or the time required to fulfill the initial collection purposes, unless otherwise required by law. Certain information, such as company name, country location, mailing address, and phone number, may be automatically removed at our discretion.
Security
The security of your Personal Data is paramount. We employ reasonable, commercially acceptable security procedures and practices, tailored to the nature of the stored information, to protect against unauthorized access, destruction, use, modification, or disclosure. Your data is stored on services and providers with ISO/IEC 27001:2013, PCI DSS, SOC 1 Type II, and SOC 2 Type II certification or higher. However, while we implement security measures, no method of transmission or electronic storage is entirely secure. Absolute security of the Personal Data collected cannot be guaranteed. In the event of a security systems breach, affected parties and authorities will be informed in accordance with applicable law.
Business Transaction
In the event of a merger, acquisition, or asset sale, Personal Data may be transferred as a business asset. Notice will be provided before such transfer, and the data will remain subject to this Privacy Policy.
Limitations
Our Service may contain links to third-party sites beyond our control. We assume no responsibility for the content, privacy policies, or practices of these third-party services. Similarly, we have no control over the content, privacy policies, or practices of Social Media Services accessible through our Service, such as Facebook, Twitter, Instagram, Pinterest, and YouTube.
Children’s Privacy
Access to our Service is limited to individuals aged 18 or older. The Service does not cater to individuals under the age of 13 ("Children"). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and learn that your Children have provided us with Personal Data, please contact us. We take steps to remove such information from our servers upon discovering that Personal Data from a child under 13 was collected without parental consent.
Changes to This Privacy Policy
Effective since January 1, 2024, this Privacy Policy is ongoing, with changes immediately effective upon posting on this page. Regularly check for updates, as we reserve the right to modify the Privacy Policy. We will notify you of material changes via the email address provided or through a prominent notice on our website.
Contact Us
For inquiries about this Privacy Policy, reach out to us at:
Agochar Tech LLP 415 Decora Square, Sadhu Vasvani Road, Rajkot 360005, Gujarat, India Email: [email protected]